b'MANAGEMENT| One of the firstexample, is pursuing a masters degree in nursing administration at Mercy College in things new managersNew York.In addition to work and educational pri-must do is assertorities, the third ball in this managerial jug-themselves, especiallygling act is home life. A manager should have a talk with his family so they are aware of if they once workedschedule changes and the possibility he will have to field calls and answer e-mails when with the employeeshes home and technically off-duty. It may be hard to draw a line between work and home they now supervise. life when getting acclimated to the new role.Higher pay can sometimes justify the sac-RN, patient services manager with MJHSObtaining information about currentrifices a manager may have to make with per-Home Care in Manhattan. People kind ofchallenges for both the department andsonal time, and may be what incentivized sometimes expect that Ill be a little more laxoverall organization will be helpful in pri- them to seek a promotion in the first place. than I am, but Ive evolved into understand- oritizing a leadership action plan, saidHealthcare administrators and executives ing I cant do the work for other people, andMelissa Knybel, vice president of operationsearn an annual salary of $92,810 on aver-just because I used to do their job, doesntat Randstad Healthcare. Understanding theage, according to the BLS. However, getting mean I do it now. reason for the leadership changehow theused to a bigger paycheck requires discipline, Over the last three years Halbert has devel- prior leader performed, what they did well,because it will be enticing to spend more oped a management style thats approachableand where they failed, will also help clarifymoney. Financial experts say its important yet authoritative. Having worked as a home carethe history of the department. to remember that a higher income means nurse, she knows first-hand not only what needshigher taxes, and one of the best decisions to be done, but also how it should be executed. FIND BALANCE can be to use the raise to pay off debt or save Work diligently to get the support of yourSometimes planning and other responsibilitiesmore money for retirement.professional colleagues, as they are the key towill expand to multiple hospitals. Managers your ultimate success, said Tim Hoff, profes- must be prepared for new settings and theSTAY CONFIDENTsor of management, healthcare systems andpossibility of working extended hours. Lastly, its normal to be apprehensive about health policy at the DAmore-McKim SchoolIn fact, one out of three managers reportedtaking on more responsibilities, having a new of Business in Boston. Find championsthat they worked more than 40 hourstitle in a company, and being in charge of within your professional groups that can helpper week, including nights and weekends,employees. The main thing for managers to gain you additional credibility for your poli- according to data compiled by the Bureau ofremember, especially in the first few weeks, cies and decisions. Without peer acceptance,Labor Statistics (BLS) in 2014. Early on, man- is simply how and why they got to this point the newly minted professional leader standsagers must figure out how to allocate theirin the first place.a much lower chance of success in the role. time between employee supervision, opera- When I first started as a supervisor, I was tions, and business strategy to deliver qualityvery nervous that my performance wouldnt GET CLARIFICATION patient care. be up to par, but then I realized I was selected Hoff advises managers to get a clear pictureA leader provides a greater value to thefor a reason, said Halbert. People above me of their job responsibilities and clarificationdepartment by spending time interviewingsat down and made a decision.from their company or health system on theirand recruiting new staff, instead of takingIf a manager or supervisor completes a decision-making responsibilities. a shift themselves, said Knybel. Quicklysuccessful transition and excels in their new Lack of role clarity only adds to the ambi- understanding and effectively using otherrole, those in charge may decide to elevate guity and tensions a fledgling healthcareoperational resources is another way tothem to an even higher position a few years leader will experience in their positions,ensure that the leader is not overly bur- down the road. If youre intent on climbing to Hoff explained. dened by administrative or operational tasks,that next rung of the healthcare ladder, you Managers also have to think about the big- which can be more efficiently completed bymust always be thinking ahead. With time, ger picture. The International Institute forsomeone else. you could eventually find yourself transition-Management Development, a business schoolAnother way managers can learn how toing into the role of healthcare CEO.nin Switzerland, gave the analogy of transi- strike that balance is through continuing tioning from the bricklayer to the architecteducation courses such as strategic planningChelsea Lacey-Mabe is a former staff mem-who plans things out and gets them done. or organizational performance. Halbert, forber at ADVANCE. 18 EDUCATION|2019| www.elitecme.com'